What is Utility Management System?
A Platform built on Flexibility, Interoperability & Security includs HES, MDMS, WFM, Billing and more leverages big data for actionable intelligence by adopting intuitive and seamlessly integrated technologies. It utilizes innovative data mining techniques, to establish predictive behaviours and helps in increasing utility ROI and achieving desired KPI’s.
Benefits
Each of our solutions has its own unique features and functionality, however all of our solutions are built on the following main pillars:
Modularity
Modularity
- Our apps are modular and seamlessly integrated, just select the module(s) you presently need.
- This guarantees future upgradability by allowing the integration of other modules after the initial deployment of the solution
- Adaptors for integration with 3rd party modules
Insightful Data Analytics
Insightful Data Analytics
- User-friendly & Dedicated Dashboard
- APEX Reporting (user-customizable reports layouts, add/remove columns, filters, grouping, aggregates, highlighting, charts, exporting to Excel/PDF)
Anywhere, Anytime, On Any Device
Anywhere, Anytime, On Any Device
- Browser-based solution (Internet/Intranet application)
- Users will connect through their client computers (using the internet browser) to the application on the server (using port 80)
Back- Ended by Oracle Database
Back- Ended by Oracle Database
- Back-ended by Oracle Database to ensure security and reliability as well as guarantee scalability and future upgradability
Localization
Localization
- 3 Languages (Arabic, English, and French)
- User customized system dictionary (all terms/labels are user-customizable)
Security
Security
- Administration module controls user privileges and access rights
- Each user has a unique Username & Password to access the system utilizing sophisticated encryption algorithms
24/7 Support
24/7 Support
- Highly qualified technical support staff providing local/remote assistance
Utility Management SOLUTIONS
Built as modular and seamlessly integrated applications for you to choose from.
The Meter Data Management Solution offers a dynamic and versatile software solution for utility metering whether gas, water or electricity. The Meter Data Management module is an integration and interoperability revolution in utility metering allowing for multiple meter vendors’ products to integrate seamlessly into an efficient and well functioning system with any given existing infrastructure and communication.
Explore the benefits of MDM
El Sewedy Intelligence Head End System provides utilities with a unique and encompassing software for the modern grid that includes cross and intra communication capabilities improving adoption, integration and upgrades within the existing infrastructure and accommodating new additions regardless of vendor or supplier.
Explore the benefits our Head End System
El Sewedy Intelligence’s UMS offers flexibility, effectiveness and efficiency to the Utility through providing various payment methods, ability to automate lifecycle maintenance and better understanding of our clients business processes. The Billing Module caters to the different Payment Modes available to the Utility.It handles billing transactions and processes from collection of meter readings till bill has been issued and delivered to the customer.
Explore the benefits of our Billing Module
CIS & CRM Modules allow personnel to update work orders and assign specific employees to certain orders and dates, assign specific meters to customers, generate usernames for customers to access their web-based consumer portal and handle all customer complaints registered through the consumer portal & the customer service module. It supports the processes and procedures of installation, replacement, maintenance and removal for Electricity Meters, Data Concentrators, etc…
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The consumer portal is a secure web-based interface, which helps in bridging the gap between the utility and its consumers by allowing consumers to keep a close eye on their consumption and bills, facilitating various payment and notification functionality and educating consumers on how to reduce their consumption and bills.
Explore the benefits our Consumer Portal
The Losses Reduction Module offers the utility an effective tool to measure its network losses and identify areas with high losses. It also helps in better understanding the network losses patterns by tracing these losses to their main source e.g. (specific regions). It also detects changes in user behaviour and generates accurate suspect lists to detect tampering or theft. This is in addition to the various tamper types detected through the meter itself.
Explore the benefits of our Losses Reduction Module
The Meter Data Management Solution offers a dynamic and versatile software solution for utility metering whether gas, water or electricity. The Meter Data Management module is an integration and interoperability revolution in utility metering allowing for multiple meter vendors’ products to integrate seamlessly into an efficient and well functioning system with any given existing infrastructure and communication.
Explore the benefits of our Load Management Module
The Revenue Collection Module offers flexibility to the Utility through providing various methods of payment to the consumer, accurately calculating current cash flow statistics and remotely evaluating performance of each service center. It also offer alternative countermeasures in case of lack of payment.